Returns & Exchanges Policy
At Oktober Can Seamers, we stand by the quality of our equipment and offer a 30-day return window for unused products in their original packaging to ensure your canning operations run smoothly. Please note that custom-configured machinery may be subject to a restocking fee or specific return conditions.
Initiate Your Return
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Equipment
Securely pack the seamer or accessories in the original industrial packaging to prevent damage during transit.
Ship to Oktober
Affix the provided shipping label and drop off the package at the designated carrier; we recommend using tracked shipping for high-value machinery.
Inspection and Refund
Once our technicians verify the equipment's condition, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing